Privacy Policy

1. Introduction

Multi Dynamic Pty Ltd (ABN 90 165 249 954) ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect and hold personal information that is reasonably necessary for us to provide our real estate services. This includes:

• Identity Data: Name, date of birth, gender, and photograph.
• Contact Data: Residential/postal address, email address, and phone numbers.
• Financial Data: Bank account details, credit card information, and financial history (where relevant for tenancy or sales).
• Verification Data: Passport details, driver's licence, and other government-issued identification.
• Technical/Usage Data: IP address, browser type, and information about how you use our website.

3. How We Collect Information

We collect personal information in several ways, including:

• Directly from you when you enquire about a property, register for an inspection, or engage our services.
• Through our website, online forms, and social media platforms.
• From third-party sources such as credit reporting agencies, property portals (e.g., REA, Domain), and identity verification providers.

4. Purpose of Collection

We collect and use your personal information for purposes including:

• Providing real estate services (buying, selling, leasing, managing properties).
• Verifying your identity and conducting background checks.
• Communicating with you regarding property updates and marketing materials.
• Complying with legal and regulatory obligations.
• Internal record keeping and data analysis to improve our services.

5. Disclosure to Third Parties

We may disclose your personal information to:

• Identity verification providers (e.g., ScanTek, InfoTrack).
• Property portals and marketing platforms.
• IT service providers and data storage facilities (which may be located in Australia, USA, or Singapore).
• Professional advisors, including legal and financial consultants.
• Government authorities where required by law.

6. AI and Technology

Multi Dynamic utilizes Artificial Intelligence (AI) and automated technologies to enhance our service delivery, such as lead prioritisation and market data analysis. We ensure that these technologies are used ethically, with transparency and human oversight.

7. Your Rights and Contact

You have the right to access the personal information we hold about you and to request corrections. If you have any questions or complaints regarding our privacy practices, please contact us at: